About Us
Trust Need Custom Packaging for your needs. Elevate your packaging confidently with us.
Need Custom Packaging reserves the right to modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms each time you visit our website.
All content on the Need Custom Packaging website, including text, graphics, images, and software, is the property of Need Custom Packaging and is protected by copyright laws. Reproduction or distribution of any materials from this website is strictly prohibited without prior written consent.
You are responsible for ensuring that any content you incorporate into your products does not infringe upon the intellectual property rights of third parties. By placing an order on our website, you warrant that you have obtained all necessary permissions and authorizations to use the content in your products.
You are solely responsible for the content you upload or transmit through our website. You agree not to upload any content that is unlawful or infringes upon the rights of third parties. Need Custom Packaging does not control the content posted by customers and is not liable for any offensive or objectionable content.
You are responsible for safeguarding your account password and restricting access to your account. You agree to be held liable for all actions taken through your account.
Design files provided by Need Custom Packaging are for low-resolution use only. For higher resolution files, please contact our sales department.
Artwork submitted by customers must be in CMYK format with a minimum resolution of 300 DPI. Need Custom Packaging is not responsible for color changes or quality issues resulting from customer-provided artwork.
Customers are responsible for approving the final design and specifications of their orders. Need Custom Packaging is not liable for any errors or discrepancies that are not identified by the customer during the proofing process.
Our products are not food-grade unless specified otherwise. Customers must inform us of any specific requirements regarding paper stock before placing an order.
Indemnity:
You agree to indemnify and defend Need Custom Packaging against any claims arising from your breach of these terms and conditions or your use of our products.
Orders can be canceled at different stages of production, but cancellation fees may apply. Please refer to our cancellation policy for more information.
Refunds are not available for design-related services once an order has been successfully placed.
All sales are final. Refunds or credits will only be issued in the event of an error on the part of Need Custom Packaging.
Customers must notify us of any defects or damages within three business days of order delivery to be eligible for replacement products.
Shipping options and delivery times are outlined on our website. Need Custom Packaging is not liable for any delays caused by external factors beyond our control.
We observe certain holidays throughout the year, during which our operations may be affected.
Customers are responsible for inspecting their packaging upon delivery and reporting any damage or missing items within three business days.
Our website and its contents are provided “as is” without warranty of any kind.
Need Custom Packaging and its affiliates shall not be liable for any special, incidental, indirect, or consequential damages arising out of or in connection with the use of our website or products.
Thank you for choosing Need Custom Packaging. Please contact us if you have any questions or concerns about these terms and conditions.
Trust Need Custom Packaging for your needs. Elevate your packaging confidently with us.